ADP SmartCompliance - A Smart Move in the Right Direction
ADP SmartCompliance is used daily to upload and respond to tax notices. To fund the ADP Wisely Card. Review Invoices & Funding for credits …
Overview
What is ADP SmartCompliance?
ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.
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How ADP SmartCompliance Differs From Its Competitors
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Popular Features
- Complex Tax Scenario Management (24)8.181%
- Tax Data Reporting (39)7.979%
- Tax Document Management (32)7.373%
- Compliance Administration Management (32)7.272%
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What is ADP SmartCompliance?
ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.
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- Competitors
- Tech Details
- FAQs
What is ADP SmartCompliance?
ADP SmartCompliance is a comprehensive, cloud-based human capital management (HCM) compliance portfolio designed as an extension to any HR, payroll, or benefits system, such as ERPs, third party or other HCM solutions. ADP empowers employers to shift regulatory obligations to opportunities by streamlining, automation and reducing the regulatory compliance burden for organizations with a combination intelligent technology and analytics paired with expert service. ADP SmartCompliance is platform-agnostic and is best utilized as a full suite. However, employers have the option to mix and match SmartCompliance capabilities to integrate with their selected HR, payroll, and benefits systems. ADP SmartCompliance is designed to continue to grow to meet the ever-changing regulatory and compliance landscape, keeping employers ahead of demands, changes, and potential penalty scenarios.
The ADP SmartCompliance portfolio includes:
- Employment Tax: Streamlined processes to support federal, states, and local employment tax filing and remittance.
- Wage Garnishments: Processing of liens, garnishments of disbursement payments; automated notifications to courts, agencies & employees; and facilitating calls with employees, beneficiaries, custodial parents, attorneys & applicable agencies.
- Tax Credits: Identity, capture and apply federal, state and local tax credits and incentives for organizations of all sizes.
- Wage Payments: Electronic tracking and payment options designed to be flexible and to meet the demands of the modern workforce.
- Employment Verification: Provide credentialed verifiers with secure and automated access to employment, identity and income verifications.
- Health Compliance: Proactive and unlimited visibility in employer data and business practices to address employer mandates for ACA IRS and applicable state heath coverage and reporting requirements.
- Unemployment Claims: Managed unemployment claims, insurance and appeals with the assistance of ADP unemployment claims technology, analytics and dedicated professionals.
ADP SmartCompliance is platform-agnostic and able to integrate with existing HCM technology, to shift compliance and obligations to opportunities. The list of integrations shown below is just a sample of ADP SmartCompliance's integrations options.
ADP SmartCompliance Screenshots
ADP SmartCompliance Videos
Wage Garnishments: An Employer Liability
ACA: The Devil's In The Data
ADP SmartCompliance Integrations
- Enterprise eTIME, by ADP
- ADP GlobalView Payroll
- ADP Vantage HCM
- ADP Workforce Now
- Cornerstone OnDemand
- Deltek Costpoint
- KeldairHR
- iCIMS Talent Cloud
- myStaffingPro
- TalentReef
- Viewpoint Vista
- Cadient Talent
- ADP Payforce
- ADP / The Right Thing
- ADP Recruitment Management
- Avionte
- Career Builders
- Ceridian Tax Services
- Dexter + Chaney Spectrum
- EmCentrix
- EMPTrust
- Great Plains
- HR Service Inc.
- Infinium
- Infor
- JD Edwards EnterpriseOne
- Kenexa BrassRing
- Kronos
- Lawson
- NowHire
- Oracle
- PDS Vista HRMS
- PeopleSoft
- ProBusiness
- Sage
- SAP
- Snagajob
- Sum Total Solutions
- TEAM Software
- TempWorks
- Ultimate - Ultipro Enterprise
- US Verify
- Workday
- WyckWyre
ADP SmartCompliance Competitors
- OneSource Virtual
- Equifax
- Ceridian
ADP SmartCompliance Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States, Canada, U.S. Territories |
| Supported Languages | English |
Frequently Asked Questions
ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.
OneSource Virtual are common alternatives for ADP SmartCompliance.
Reviewers rate Sales and Use Taxes highest, with a score of 9.5.
The most common users of ADP SmartCompliance are from Enterprises (1,001+ employees).
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Reviews
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ADP SmartCompliance is used daily to upload and respond to tax notices. To fund the ADP Wisely Card. Review Invoices & Funding for credits owed to employees. Upload and respond to Garnishments and the newly added feature Medical Documents.
- The ease of uploading documents for garnishments
- Clear direction for Set up Jurisdiction
- Enrolling & Funding Employees on the ADP Wisely Card
- Responding to a notification for a wage garnishment - the employee sent over and there was no name on the upload - there was no area for me to input and update the name of the employee. The only way for me to respond was to a note to the case.
- Invoicing & Funding - the details on the transactions can be more fully explained with the correct company code pertaining to the transaction as opposed to be under the parent company code. Explanation needs to be more detailed.
March 01, 2024
Thanks
Score 6 out of 10
Vetted Review
Verified User
Tax profile set up, updates. Review, downloading and saving quarterly reports Uploading garnishments. Reviewing wage and tax invoices
- When setting up a jurisdiction, the system forces you to enter the account number with the specific format so you are not incorrectly putting in the wrong number which will force rejections
- I like the ability to filter a number of areas within Tax to drill in
- The quarter end exception area is relatively easy to fix/understand
- The amount of time before the system knocks you out
- Quarterly tax filings - need to have the actual forms that are filed as opposed to only showing the monthly "voucher" with payments
- Garnishments - allow client to add updates/notes during the "review" process and not lock you out. Notes should be accessible for both client and ADP
- Upload additional documentation regarding a garnishment/order to link the data together. i.e. select an existing garnishment, click on add additional document (can have "action needed" or information only section
February 19, 2024
The good the bad and the Okay
Score 9 out of 10
Vetted Review
Verified User
Wage payment verification, stop payments, direct deposit reversals, garnishments and taxes
- Ease to stop payments
- Ease to look up garnishments in one place
- Verification of checks cashed
- Wording of the services
- Better Search engine
December 28, 2023
SmartCompliance- Your one stop shop for tax compliance
Score 10 out of 10
Vetted Review
Verified User
Currently I use SmartCompliance to update our SUI rates to ensure ADP is in line with the notices we receive from tax authorities. I am able to set up new tax authorities when needed and maintain our tax profiles, but one of my favorite features is being able to pull down any of our tax records if I am notifed of an issue of what wa reported or confirm a fiing has occured. Not only does SmartCompliance provide different reporting capabilities, you have the ability to access invoices and check on funding, load agency notices for research, but we also use it for Garnishments. As SmartCompliance has evolved, I've noticed that I use it so much more for tax research and balancing. It has really become a regular tool for me.
- Reporting capabilities
- Access to tax records is a great addition so you do not have to rely on your client representative to provide the information
- Ability to resolve exceptions when there is an issue with a file, such as a new tax jurisdiction you may not have been aware of and passed tax data to ADP
- The hHelp Center provides both internal and external links links to different tax and compliance resources, which is extremely helpful since it isn't always easy to get to the correct one when it comes to the states.
- Would like to see a little more detail on erros that show up when running quarter error reports. Sometimes the code explanation does not give you what you need to research fully.
- The amont of time it takes to be notified of a resolution after loading a tax notices is very long and then not complete. When they provide a letter that states more information has been provided, please include that in our notice package so we are awae of the additional information provided
November 28, 2023
Should probably keep looking
Score 1 out of 10
Vetted Review
Verified User
We use it to make wage payments, file taxes and respond to garnishments.
- User friendly
- Tax notices
- Garnishment holds
- Customer service response
November 27, 2023
All in One Stop Shop
ADPT is our TPA and pay our payroll taxes and make garnishment payments.
- Access to set up new tax codes.
- Ability to pull tax reports when needed.
- Upload agency notices when received.
- Pull ADP invoices when requested.
- Make is easier to access amendment pkgs when needed.
- When a code falls out and it is corrected, have access to remove it from the dashboard if there's not payment history.
November 20, 2023
ADP Smart Compliance is the Best in the market!!!
We currently use ADP Smart Compliance for Garnishment and Tax Services. ADP is the leader in the industry and that can't be denied.
- User friendly
- Providing a tool that has everything located all in one place
- Communication - notify client of issues
- Maybe add a chat option.
- We have issues with our whole Payroll team receiving direct deposit reject email notifications. Maybe have a team to periodically have someone reach out to clients quarterly to see if they need help with getting issues resolved. We called a few times but I'm still not getting them. I set a reminder to check every Friday.
- Expand beta testing to companies only using Tax Services instead of the ones able to purchase the full package.
- We use Tax Services and Garnishments. We often have issues researching localities on our own. It would be nice if Tax client could have access to plug in an employees address and get help with who whether local taxes are required and how to get them set up.
February 21, 2023
ADP Solutions for Compliance in Payroll and HR
Score 10 out of 10
Vetted Review
Verified User
ADP Smart Compliance processes our tax liabilities, wage garnishments, and provides a portal for employees to store their W2s and pay stubs. By outsourcing these items, we have reduced compliance issues and solved platform issues for federal reporting. Our previous provider had not updated its platform, so there were many problems transferring data. ADP is a leader in these areas and they stay ahead of new regulations that help drive organizational guidelines.
- Tax liability processing
- Wage garnishment and child support payments
- Wage payment portals for employees
- Training in other ADP products in order to help users be subject matter experts, even if they are not currently using the other products
- Offer training for their solutions that do not coincide with calendar quarter end dates
February 16, 2023
Awesome system and representatives!
We currently use ADP SmartCompliance for payments, garnishments and taxes. I currently specifically use taxes. There is definitely more accuracy, control, and organization using ADP SmartCompliance. We have great representatives for all of the services, which we find so helpful when we are trying to contact someone for help on open issues.
- ADP representative help
- Help desk is so robust
- The search feature is so helpful as I am able to find cases or states etc. when looking for something specific
- Garnishments
- Search
- Resources
February 16, 2023
SmartCompliance: Your one stop shop for tax compliance
Score 10 out of 10
Vetted Review
Verified User
We use an in-house system for payroll processing and use ADP for tax filing services. SmartCompliance is used for setting up and maintaining needed tax jurisdictions, as well as issue resolution for account/filing issues that may arise, as we have the ability to load a notification into the application for ADP to research for items such as additional liabilities, credits, possible missing information from a filing. SmartCompliance has links to tools that assist with local taxes and other resources needed to ensure our taxes are remitted properly.
- Access to tools for tax related research.
- Access to historical returns.
- Ease of new Jurisdiction set-up and maintenance.
- I would like to be provided a copy of additional information provided to a jurisdiction when there is an Agency Notice resolution.
- Access to the code used on the quarterly reports. Code numbers don't do us any good if we don't know what they are in order to address accordingly.
- The amount of time for issue resolution on an agency notice, at times, can take a very long time before receiving a resolution and there is never a response when asking for an update.
December 22, 2022
It is smart to use ADP to stay in compliance.
We use ADP SmartCompliance for our payroll taxes. By using SmartCompliance we don't have to use the time it takes to pay taxes and fill out paperwork. They do all of the work for us. We are using this approach because it decreases errors in pay and filing our payroll taxes. They also process our W2s and send them out to our employees.
- They provide an account manager to answer any questions or help you resolve any issues you may have.
- They resolve any issues you may have with the IRS or state tax agencies.
- They have a variety of reports that helps in balancing your taxes.
- They provide webinars and seminars to help you get familiar in using the product.
- I like that they create our W2s as well which saves on postage, paper and envelopes.
- When implementing the product, I think the training can be better.
- I think the account managers should check in with you more often even though you have no issues or you been using the product for a long time.
- More help in navigating the site not just by attending seminars but actually having one-on-one instructions.
December 01, 2022
ADP SmartCompliance products are a must have for large organizations working in multiple states.
I currently use ADP's products and have used ADP's products in past companies that I have worked for in the past 22 years. I have used ADP SmartCompliance for Taxes, Wage Payments and Wage Garnishments. It is a very user-friendly website. It has a lot of valuable information. ADP always tries to stay ahead of the new legislation that comes out often and sometimes on a daily basis. They update their software and communications to customers and offers training to gain knowledge of new products. ADP's products are a valuable asset for an organization.
- Very user friendly! Easy to navigate & find information needed.
- Stays ahead of new legislation.
- Training available for new products & software.
- When I offer feedback on website, I would like to get acknowledgement that they received it.
- I would like to see email notification for certain important notices brought back.
- Email notification needs to be used for acknowledgement of important notices.
November 16, 2022
ADP SmartCompliance = Trust, Ease and Confidence
The Payroll department uses SmartCompliance to manage Wisely enrollments. Also, I use it to manage my periodic and quarterly tax files, send over agency notices and see their resolutions, pull tax reports for balancing files and W-2 management. It is a critical part of our work.
- Provides insight and information regarding payroll taxes
- Provides reporting that is excellent
- Aline card enrollment and management
- Provides links to needed information
- Format of the reports when exporting is clunky and a lot of clean up is needed
September 27, 2022
Meeting and Complying with our Organizations needs.
We use ADP SmartCompliance for employment tax filings. It is wonderful that ADP works with Oracle Fusion to integrate their tax solutions and create opportunities for our business to better sync and manage our payroll taxes. I think this led our organization to using ADP SmartCompliance as a solution to processing payroll taxes.
- Reporting is very plentiful and helpful when tax agencies have notices or alerts.
- The environment is very user friendly and good at notifying you of outstanding tasks that need to be completed.
- Setting up tax jurisdictions is simple and quick. Really appreciate that aspect.
- I see some room for improvement on the ability of SmartCompliance to link to the year end site and processes.
- I'd like to see more feedback while the tax research team is investigating outstanding agency notices within the notes section of the site.
September 25, 2022
ADP SmartCompliance is the best Employer Tax Service in the market!
My company uses SmartCompliance for all of our tax filing and registration needs. It allows the Payroll Department to focus on other items than tax compliance. I can depend on ADP to keep up with all the newest tax laws and trickle down the information to their clients.
- The easy use of the website.
- The constant upgrades to make the product better.
- Provide a 1-800 number for basic questions.
- Provide a chat area.
December 01, 2021
Are you in control of you tax and wage?
Score 10 out of 10
Vetted Review
Verified User
ADP Smart Compliance is where we can view tax deposits, invoices, reporting and maintain/view tax rates and frequencies. In addition, we can view rejected direct deposits This application also tracks and lists on the home page items in review or items in waiting to be resolved. The quarterly reporting also contains warning and error reporting thereby keeping in compliance.
- Lists each tax deposit.
- Users receive statements of deposit reporting.
- Users can view and maintain tax rates and deposit frequencies.
- Users maintain and control sui rates
- Adp site lists direct deposit returns timely
- Late filing process duplicated some local jurisdictions.
- When items are sent to Agency Notice they have a history of paying vs researching first.
- Amendments take too long to process.
- Recently, adp showed our mass er health had a .01 balance so the entire q3 ant was not submitted
November 11, 2021
ADP SmartCompliance…..you need them!
ADP SmartCompliance handles our garnishments. The process is very simple. We upload the garnishment to their website, and they handle it from there. Their customer service team is top-notch. They respond back quickly and are very knowledgeable. The website is very customer-friendly. If I have a question, 9 times out of 10 I can log onto the website and find the answer.
- Garnishment processing
- Customer Service
- I really can’t think of any because there are continuous process changes that are for the better.
February 22, 2021
ADP SmartCompliance--A Good Decision for a Smart Company
ADP SmartCompliance is used to facilitate remittance of returns and taxes to local, regional, and federal agencies in the United States. We also use it to facilitate payments to our employees via the Wage Payments feature. We use ADP SmartCompliance to remit our garnishments to their respective agencies and firms as well.
- Review and process tax notices
- Timely notification of direct deposit errors
- Easy-to-use portal for tax and pay card purposes
- The ticket system could use some fine tuning. Currently we are not notified in any capacity on the portal or via email if our tickets are updated. We should receive some form of notification of an update whether on the SmartCompliance home page or via email.
- The ">" key in the Tax Analytics Dashboard section is not clickable unless you hover the cursor directly over the carat. It would be easier to drill down if it became a clickable "box" instead of just the character itself.
- In the Reports > Wage Payments section, I would like to see the ability to view more than 20 reports at a time. The tax section allows 50 or 100 reports/documents as an expansion to the default.
January 28, 2021
SmartCompliance Works For Me
Score 10 out of 10
Vetted Review
Verified User
We use SmartCompliance with managing tax credits and our Payroll Department also uses it with taxes. In regards to Tax Credits, we are able to address missing information or documents. We can upload these documents to ensure we have all the information we need to process any credits we may have. Before SmartCompliance, we would have to address these functions through paper forms and secured emails. It has made it easier to provide ADP required documents.
- Updated notifications
- You can easily navigate through the system
- Reporting. ADP continuously provides new reports
- Being able to upload required documents
- Graphs and charts for reporting and presentation
- Send notification to user email
November 21, 2020
Amazing features of ADP SmartCompliance
We used it for whole organization. It solved the problem of compliance, reporting and payment. We are now up to date [on] state and local laws and avoiding possible penalties. We [were] processing these manually in-house prior to ADP SmartCompliance. Manual process took us a long time to complete the process like garnishments, updating tax rates and enrolling for payroll debit card.
- Garnishment compliance.
- Accurate tax reporting and payment.
- Instant process of direct deposit card.
- Uploading documents capabilities.
- Easy reporting generation tools.
- Auto generation of reports for sending to email.
- Linking pay card request information to ADP Workforce Now to avoid duplication of information.
- Faster responses to documents upload.
- Notification email once garnishment setup is completed.
- Notification email once garnishment completed its goal amount.
November 21, 2020
SmartCompliance makes tax filing less taxing.
Score 9 out of 10
Vetted Review
Verified User
We use ADP for filing and paying our employment taxes; Federal, state, and local withholding and unemployment for over 50 tax jurisdictions. ADP also produces our annual W2's. Prior to using ADP, we were filing and paying these taxes this in-house. It was very time consuming. Moving to ADP has greatly relieved this stress involved in tax reporting.
- Our tax filing are done on time!
- If there are issues with a tax agency, ADP makes it easy to upload the notices in SmartCompliance.
- Tax filings are readily available to download.
- ADP is trying to move away from email communication between account managers and clients towards an onsite "chat" system. I am only in SmartCompliance when I am processing periodic and quarterly reports. Not every week, much less every day. Having to log in to see if I've had a response from my manager will be very inconvenient.
November 16, 2020
Insightful
ADP SmartCompliance is being used for integrating taxing updates. It's used by our HR department, and utilized by payroll and benefits representatives.
- Notifications of tax changes
- Reminders of changes needing attention
- GL coding changes with credits and debit applications
November 26, 2019
Mind Picking
ADP Smart Compliance is being used by the Payroll Department to upload garnishment orders to ADP Smart Compliance Portal. It is also being used across the whole organization when processing the W-2 tax forms and other tax processing that I am not involved in. I was processing the garnishments and submitting check payments to the vendors each pay date. The W-2 tax forms were prepared by our payroll manager before using the ADP Smart Compliance Portal.
- Submit payments to vendors on an assigned date.
- Promptly replies and resolves all emails.
- Excellent communication with the account manager assigned to Jefferson University Hospital.
- Excellent notification to employees with garnishments pending approval.
- Quick access is needed when viewing credit refunds for employees.
September 05, 2019
ADP SmartCompliance
ADP SmartCompliance is being used in conjunction with our ADP Workforce Now module. It is where we go to address things like tax issues, tax discrepancies, reporting, reporting discrepancies, SOC, Wage Payments, Wage garnishments, ADP Wisely Cards, 941 Reporting, consulting with ADP tax departments and general ADP website support actions.
- Tax inquiries.
- 941 reporting.
- Intuitive design.
- Notifications.
- An area on the main ADP Workforce now area to see alerts.
- More emails about the status of open cases.
August 09, 2019
ADP SmartCompliance has our back
ADP SmartCompliance is currently being used to upload income tax notices, change tax rates, and resolve tax issues. We use it to download our Statement of Deposit reports. It alerts us as well to any possible tax issues, such as missing tax IDs. It provides tax profiles that detail what responsibilities we have versus what ADP takes care of for us.
We are also using it to utilize the set up of the Wisely debit cards. SmartCompliance, once a card is set up, will alert us if there is a potential problem with the ACH, and we are able to go in and correct the issue so that there is no delay in the employee's pay.
We are also using it to utilize the set up of the Wisely debit cards. SmartCompliance, once a card is set up, will alert us if there is a potential problem with the ACH, and we are able to go in and correct the issue so that there is no delay in the employee's pay.
- SmartCompliance is very good at sending email alerts to let us know of new releases or maintenance downtimes.
- I would like to see a little more help boxes on the set up steps for new tax profiles.
- Uploading agency notices is extremely easy.
- I also like that the tax records go back several years versus having to search in the reports archives to find them.